Terms & Conditions

These Terms & Conditions apply to the Campaign Root website (campaignroot.com) and to your interactions with Campaign Root in connection with the services we describe on it. Campaign Root provides creator marketing services to brands and businesses.

These Terms govern your use of the website and your interactions with us through it, such as submitting an enquiry or booking a strategy call. If you do not agree with them, please do not use the website or send us information through it.

This document covers use of the website. It is not a client services agreement. Where we work together on a campaign, the specific commercial and delivery terms are set out in the applicable proposal, statement of work, invoice, or signed agreement, and those documents take precedence over this page for that engagement.

You may use this website for lawful purposes only. You agree not to:

• Misuse the website or use it in a way that could damage, disable, or impair it
• Attempt to gain unauthorised access to the website, its systems, or any connected infrastructure
• Interfere with the normal operation, security, or availability of the website
• Introduce viruses, malware, or any other harmful or disruptive code
• Scrape, harvest, copy, republish, or commercially exploit website content without permission
• Use the website for fraudulent, misleading, or otherwise unlawful purposes

We may restrict or withdraw access to the website where we reasonably believe it is being misused.

Campaign Root provides creator marketing, UGC campaigns, UGC content services, clipping campaigns, campaign strategy, campaign management, and related marketing services.

• The scope of any service is determined by the specific agreement, proposal, statement of work, or other written arrangement between Campaign Root and the client.
• Service descriptions on this website are general summaries intended to explain what we do. They are not an automatic or binding offer for a particular scope, timeline, deliverable set, or price.
• We may add to, modify, or discontinue service offerings, and may update how a service is described on the website.

Enquiries submitted through the website help us understand what you are looking for. They do not, on their own, create a client relationship or a service contract.

• A strategy call is an initial discussion. It does not guarantee that Campaign Root will take on the work or that any particular scope will be offered.
• Booking availability depends on our scheduling system and the times shown at the moment of booking.
• You are responsible for providing accurate contact and business information when submitting an enquiry or booking a call.
• We may decline or reschedule an enquiry or call at our reasonable discretion, including where the request is outside the scope of what we offer.

Where we work together, timely and accurate input from you materially affects what we can deliver. Clients are responsible for:

• Providing accurate, complete, and current information about their brand, product, and campaign objectives
• Providing materials, assets, and brand guidelines that they have the right to provide and to have used for the agreed purpose
• Giving the approvals, sign-offs, and feedback needed for work to progress
• Meeting the deadlines and review windows agreed for the engagement
• Ensuring that any materials, claims, or instructions they supply comply with applicable law, advertising and disclosure rules, platform policies, and third-party rights

Delays or inaccuracies in client inputs may affect timelines, deliverables, or campaign performance.

Our work often involves creators and creator-produced content. The following applies unless the applicable client agreement says otherwise:

• Campaign deliverables depend on the agreed scope for that engagement.
• Content requirements, revision rounds, usage and licensing rights, posting requirements, deadlines, and deliverable formats should be defined in the applicable client agreement or statement of work.
• This website does not itself grant any licence to use creator content, Campaign Root materials, or third-party intellectual property.
• We cannot guarantee the availability, performance, output, or continued participation of any particular creator unless that has been expressly agreed in writing.
• Creators may be independent parties with their own obligations, platform relationships, and content standards.

Marketing results vary. Campaign Root does not guarantee any specific views, impressions, reach, engagement, follower growth, clicks, conversions, sales, revenue, return on investment, viral performance, or other campaign outcome.

Any figures, benchmarks, examples, or estimates shown on the website are illustrative and are not promises or projections of campaign results.

Outcomes depend on factors outside our reasonable control, including audience response, platform algorithms and policy changes, creator performance, product and offer quality, pricing and market conditions, competition, seasonality, and the inputs and approvals provided by the client.

Commercial terms are agreed on a per-engagement basis rather than through this website.

• Fees, payment schedules, deposits, milestones, currency, expenses, and taxes are determined by the applicable proposal, quotation, invoice, agreement, or statement of work.
• The website does not establish a price for any engagement unless expressly stated in writing for that engagement.
• Work may be scheduled, started, or continued subject to the agreed payment conditions being met.

• Cancelling or rescheduling a strategy call is handled through the scheduling provider and is subject to the booking terms and options shown at the time of booking.
• Cancellation of client projects, treatment of deposits, refunds, and service-specific cancellation terms are governed by the applicable proposal, invoice, or client agreement.

• The Campaign Root website, branding, name, logo, copy, graphics, layouts, systems, frameworks, and templates remain protected by applicable intellectual property rights and are not transferred by your use of the website.
• Clients retain the rights in materials they independently own, subject to any licence granted under a separate agreement.
• Creator content and third-party materials may be subject to separate ownership, licensing, platform, or usage terms.
• Any assignment or licence of campaign deliverables is governed by the applicable client agreement or statement of work rather than by this page.

Where you share non-public business information with us in the course of an enquiry or engagement, and it is reasonably understood to be confidential, we will treat it with reasonable care and use it for the purpose it was shared for.

Not every piece of information shared with us becomes confidential under these Terms. Specific confidentiality obligations, including any mutual obligations, exclusions, and duration, may be set out in a non-disclosure agreement or other written agreement between us.

We use third-party services to operate the website and run parts of our process, including:

• Cal.com for scheduling strategy calls
• Google Meet for video meetings
• Web3Forms for processing website form submissions
• Google Analytics 4 for website analytics
• Microsoft Clarity for website interaction analytics

These providers operate their own platforms under their own terms and policies. Campaign Root does not control them and is not responsible for their independent services, availability, or practices, and makes no warranty in relation to them.

The website may link to third-party websites, tools, or resources. Those links are provided for convenience. We do not control and are not responsible for the content, availability, security, accuracy, or policies of any third-party site, and a link does not imply endorsement.

• The website and the general information on it are provided for informational and business purposes.
• We do not warrant that the website will be uninterrupted, secure, or free of errors, and access may be suspended for maintenance or reasons outside our control.
• Marketing information, examples, and case descriptions on the website should not be read as a guarantee of future results.
• Nothing on the website constitutes legal, financial, tax, accounting, or other professional advice. You should obtain your own advice where appropriate.

To the extent permitted by applicable law, Campaign Root will not be liable for indirect, incidental, consequential, special, or punitive losses, or for loss of profit, revenue, goodwill, anticipated savings, or data, arising from your use of the website or from services described on it.

Nothing in these Terms limits or excludes liability where it cannot lawfully be limited or excluded, including liability for fraud or for death or personal injury caused by negligence.

Liability in connection with a specific engagement, including any agreed cap, is governed by the applicable client agreement, proposal, or statement of work.

To the extent permitted by applicable law, you agree to be responsible for third-party claims, losses, and reasonable costs that arise directly from your unlawful use of the website, your breach of these Terms, or your infringement of another party's rights, including in materials or instructions you provide to us.

This does not apply to the extent a claim arises from our own acts or omissions.

We may update these Terms from time to time to reflect changes to our services, the tools we use, or legal requirements. Where the changes are material, we will update the effective date shown at the top of this page. Continued use of the website after an update means you accept the revised Terms.

These Terms are governed by the laws of India, subject to any mandatory rights or protections that cannot lawfully be excluded. For a specific client engagement, the applicable signed agreement may set out separate governing-law, jurisdiction, arbitration, or dispute-resolution terms.

Where a dispute arises, we ask that you contact us first so we can try to resolve it directly.

If you have questions about these Terms & Conditions, contact us at hello@campaignroot.com.